Here are some of the highlights from June 2023 as told by the Sales team . . .
Sean Keleher: Shoutout to James Aguiar!
James has been amazing, as he always is. I would give him a shoutout every month! He is great to work with and handles anything thrown his way professionally and pleasantly and always goes above and beyond. I can’t say enough about him!
#Empathy #IntellectualCuriosity
Eric Hayston: Thank You Michelle Rice & Jose Hernandez
I would like to show my appreciation for Michelle and Jose in regards to an install project with the Prysmian Group in Lincoln, RI. The customer came to us after submitting the PO to change the deadline on the project and stressed that they needed this completed before the end of June. Considering that we are already well in to June this was more than a challenging task. But Michelle and Jose took the time to talk with our suppliers and the customer to figure what we could realistically accomplish in the time frame given. Michelle was wonderful at keeping the customer in the loop as we were quickly able to get accurate lead time on parts required. We all know how difficult it is for us to change our process mid-stream, and I know it was very frustrating for both of them. I truly appreciate the extra effort both of them put in.
#Pride #Empathy #IntellectualCuriosity
Sid Khanna: Thanks Eric Chagnon
I wanted to say thanks to Eric Chagnon for all his hard work this last month. He has helped me with the following opportunities.
George Washington University Drip Leg Install – Eric helped me stay on top of this project with design and customer satisfaction. He flew down to walk the site and made sure customer knew exactly what we are going to do and what are the expectations of this project. It is a $23k opp that will lead to another $10k in drip leg repairs.
I am also working with Eric at Atlanticare on a Heat Exchanger Cleaning Order that totals $40k that has had a lot of back and forth. He helped me streamline the project and try to keep the costs low to help obtain the PO.
#Pride #IntellectualCuriosity
Jonathan Eno: Great Work James Aguiar!
James has been monumentally helpful with quote revisions and labor breakouts for MSAs and makes it easier to navigate conversations!
#Pride #Empathy
Sean Keleher: Shoutout to Rod Perez
Rod communicates well with both the office and the customer about issues on site. He talked to Hanover Insurance about HEX cleanings and we were able to quote off of his recommendation. Great job!
#Pride #Empathy
Sid Khanna: Shoutout to Sam Grace & James Aguiar
Sam Grace and James Aguiar have been doing a consistently great job in their respective departments for me. I have continued support from each of them on multiple projects.
#Empathy
All: Thank You Procurement Team!
The entire Sales team would like to thank Jose and Chris for the progress they’ve made in the Procurement department. They have done a great job this install season so far and their hard work is appreciated. We are seeing less issues with wrong or missing parts which is definitely an improvement. We have sincere appreciation for their roles and the effort they put into them. Even the parts ordering process seems to be getting quicker! Jose has always been great to work with, even Cooney Brothers said so when APM visited. Chris is great to work with too and communicates well with needs. Thank you both!
#Pride #Empathy #IntellectualCuriosity