Here are some of the highlights from March 2021 as told by the Sales Team . . . Jim Krochune: Steve McManus acquired more STS days at SUNY Downstate Medical Center and the customer was very impressed with Steve’s work: “Jim, Steve is doing a fantastic job and has discovered previously tagged traps in Pipe […]
Continue ReadingCategory: Customer Feedback
Problem Solved: Long Island Jewish Medical Center – Northwell Health
Here’s a nice example of how we solved a problem that had become unsolvable to the customer. Some context… this site has been experiencing steam issues for the past 2-3 years. Reading below, it looks like our repairs helped solve the issue. Nice work Jeff and excellent job notes! Much appreciated. Subject:W10024575 – Long Island […]
Continue ReadingQuick Hits for February (Sales)
Each week, I ask the sales team to provide an item or two that we can share with the entire APM team. Enjoy! Chip Eric Hayston: While working on the repairs at St. Stephen’s Church, Hunter identified that the church had another air vent leaking at this site. Hunter’s note: “As I researched the Danfoss […]
Continue ReadingProblem Solved!
Jim Krochune recently contacted Ahlstrom Nonwovens in Windsor Locks, CT, a long-time customer for APM, to discuss this year’s steam trap survey. The response? “We continue to have problems with our condensate return temp. I thought this was going to be solved as part of the last 2 steam trap surveys, and the problem still […]
Continue Reading
Lynn, Lynn… the city of… steam?
My grandparents and my parents grew up in the City of Lynn, which is located just north of Boston in MA. Most people that grow up in eastern MA know the old rhyme: “Lynn, Lynn… the City of Sin. You’ll Never Come Out the Same Way You Came In.” As a 5-year-old, this made absolutely […]
Continue Reading
George Washington University
APM recently completed steam trap and heat loss surveys (utilizing a representative from Thermaxx) at two campus locations (located in VA and DC). This project was sold by Brett Houlihan and included surveying 450+ traps at both locations in a 9 day period. Matt Hydock was able to perform the survey as it was sold […]
Continue Reading
Customer Feedback: ArtSpace Maynard
ArtSpace Maynard is a unique customer for APM. They are non-profit arts center that provides studio space for local artists in Massachusetts. This week our team has been working on a steam trap install at that location and they noticed that the piping was in bad shape, literally disintegrating as we tried to make repairs. […]
Continue Reading
Customer Feedback: New Bridge Medical Center
This public bid project was awarded to APM in September 2020. We received limited details as to the site layout and trap counts due to COVID-19. The bid documentation & submittal requirements were confusing and time-consuming. On top of this, the local utility company set a deadline of 12/4/2020 for completion. The work required surveying […]
Continue Reading