Category: Customer Feedback

Here are some highlights from April 2023 as told by the Sales Team . . . Sean Keleher: UNH We have been onsite at UNH for the past few weeks surveying traps and documenting old Steam IQ info to help the university get their steam trap program back going again. Between David onsite, Jon Davis […]

Here are some of the highlights from March 2023 as told by the Sales Team . . . Evan Pfenninger: Saint John’s University With Tom Goldsmith retiring from Saint John’s University he had a lot to say about how Ryan Patterson has helped the university over the last 4 years. Tom described Ryan as “Trustworthy […]

Here are some of the highlights from February 2023 as told by the Sales Team . . . Evan Pfenninger: Rod Perez at Michelin At the beginning of February Rod went to Michelin in Plattsburg. They had not done a survey in over 5 years and haven’t done repairs in even longer. When Rod was […]

Here are some of the highlights from January 2023 as told by the Sales Team . . . Eric Hayston: City of Quincy On Tues. Jan 17th, we received an emergency call from the City of Quincy that they had a major overheating issue (100 F in some classrooms) at an elementary school. Immediately Michelle […]

Here are some of the highlights from December 2022 as told by the Sales Team . . . Eric Hayston: Impressing the customer at Wentworth Institute of Technology Wentworth Institute of Technology – Installation & Repair – Steam Traps – 202212/14/2022 job note from Hunter GravesAreas worked in –Access issues –Parts issues –Additional comments -all […]

Here are some of the highlights from November 2022 as told by the Sales Team . . . Sean Keleher: All Hands On Deck! This past month I have seen a lot of good work in the field and good communication between the field and myself. For instance, we beat F.W. Webb out of a […]

Here are some of the highlights from October 2022 as told by the Sales team . . . Jonathan Eno: University Hospitals – Main Campus Anthony Julianello and Hunter Graves made a great impressionon one of my customers last week. After the steam trap repairs were completedat University Hospitals -Main Campus, I visited the site […]

Here are some of the highlights from September 2022 as told by the Sales Team . . . Eric Hayston: Bristol Community College Karen Parker want me to tell Sr. Management that she was thoroughly impressed with the professionalism and technical expertise of our two techs, Hunter Graves & David Glastetter. They did a fantastic […]

Here are some of the highlights from August 2022 as told by the Sales Team . . . Tony Mann: Thanking Our Team I would like to thank  Eric Honan, James Aguiar, Katherine Clapham and Sandy Luangoudom for their help getting the UChicago bid submitted on Friday, 8/12/22. Greatly appreciate all of your help! T. […]

Here are some of the highlights from July 2022 as told by the Sales team . . . Sid Khanna: Great work Sam Grace I just wanted to give a mention to Sam Grace this past month.  I know its been a quick learning curve with him being new to the company, but he has […]