Category: Customer Feedback

Here are some of the highlights from February 2025 as told by the Sales Team . . . Eric Hayston: Shoutout to Mike McCann I would like to give a shout out to Mike McCann on the work he did at DanburyHospital. We have done a few surveys at this location, but the customer insisted […]

Here are some of the highlights from July 2024 as told by the Sales Team . . . Eric Hayston: Colin Peter at Newport Naval Amazing customer feedback for Colin from Newport Naval Base. They took the time to praise Colin’s work on our safety plan for how comprehensive it was compared to everything else they […]

Here are some of the highlights from May 2024 as told by the Sales Team . . . Eric Hayston: Shoutout to Steve McManus At Abbot Labs in Puerto Rico, Steve put in extra hours to get the job done in time. There were difficulties including a customer who didn’t understand what steam traps were and […]

Here are some of the highlights from April 2024 as told by the Sales Team . . . Eric Hayston: Shoutout to Kevin McLaughlin at Darlington Fabrics I spoke to Earl Juday at Darlington Fabrics, and he called me to tell me how professional and thorough Kevin was while onsite for the steam trap survey. The […]

Here are some of the highlights from March 2024 as told by the Sales Team . . . Eric Hayston: Hunter Graves & Paul Hourihan at Newport Naval We’ve had a lot of issues in the past with employees here. Hunter and Paul spent a considerable amount of time correcting mistakes and salving our relationship […]

Here are some of the highlights from February 2024 as told by the Sales Team . . . Eric Hayston: Shoutout to David Glastetter at BIDMC David Glastetter has been doing a phenomenal job at one of our longest standing customers. He has put in above and beyond the expectations of developing a solid relationship with […]

Here are some of the highlights from January 2024 as told by the Sales Team . . . Eric Hayston: Hunter Graves at Brown Hunter has had to do a lot of running around because of numerous changes where the customer ripped steam systems out and put in new ones. Hunter developed a relationship with the […]