Category: Customer Feedback

Here are some of the highlights from July 2024 as told by the Sales Team . . . Eric Hayston: Colin Peter at Newport Naval Amazing customer feedback for Colin from Newport Naval Base. They took the time to praise Colin’s work on our safety plan for how comprehensive it was compared to everything else they […]

Here are some of the highlights from May 2024 as told by the Sales Team . . . Eric Hayston: Shoutout to Steve McManus At Abbot Labs in Puerto Rico, Steve put in extra hours to get the job done in time. There were difficulties including a customer who didn’t understand what steam traps were and […]

Here are some of the highlights from April 2024 as told by the Sales Team . . . Eric Hayston: Shoutout to Kevin McLaughlin at Darlington Fabrics I spoke to Earl Juday at Darlington Fabrics, and he called me to tell me how professional and thorough Kevin was while onsite for the steam trap survey. The […]

Here are some of the highlights from March 2024 as told by the Sales Team . . . Eric Hayston: Hunter Graves & Paul Hourihan at Newport Naval We’ve had a lot of issues in the past with employees here. Hunter and Paul spent a considerable amount of time correcting mistakes and salving our relationship […]

Here are some of the highlights from February 2024 as told by the Sales Team . . . Eric Hayston: Shoutout to David Glastetter at BIDMC David Glastetter has been doing a phenomenal job at one of our longest standing customers. He has put in above and beyond the expectations of developing a solid relationship with […]

Here are some of the highlights from January 2024 as told by the Sales Team . . . Eric Hayston: Hunter Graves at Brown Hunter has had to do a lot of running around because of numerous changes where the customer ripped steam systems out and put in new ones. Hunter developed a relationship with the […]

Here are some of the highlights from November 2023 as told by the Sales Team . . . Eric Hayston: Shoutout to Sam Grace I would like to shout out to Sam Grace for the excellent job he is doing managing multiple end of year Utility insulation projects that have not gone smoothly, but he has […]

Here are some of the highlights from October 2023 as told by the Sales Team . . . Eric Hayston: Shoutout to Steve McManus for Pfizer Steve displayed outstanding work ethic and professionalism at a brand new pharma site Pfizer Rocky Mount, NC in which his professionalism led to us getting two additional surveys at other […]

Here are some of the highlights from September 2023 as told by the Sales Team . . . Eric Hayston: Shoutout to the Team at Newport Naval Shoutout to Paul, Rod and Jay at Newport Naval Base. The customer is exceptionally happy with their professionalism on site. They told the utilities that we were doing an […]