Here are some of the highlights from December 2023 as told by the Sales Team . . .
Evan Pfenninger: Bids for VA Shoutout to James, Eric & Sam
This month we had multiple VA bids in different territories. In my territory, I had Buffalo and Batavia VA bids. To complete these, I needed large assistance from engineering (primarily Eric Honan), Biz Ops (James Aguiar), as well as custom insulation (Sam Grace). At one point, we spent a whole afternoon on a call going through all trap repairs, required insulation, and special VA requirements (stainless steel traps and piping). All of this came together before the deadline and showed how great our team works together. Thanks everyone for the help on this!
#Pride
Sid Khanna: Shoutout to Joe Raccio
I would like to thank Joe for all his hard work at CHOP. His diligence during the PRV survey uncovered a faulty unit at Main Building. Also, his hard work at the Colket and Buerger sites have helped me secure the repair work that APM was concerned over losing due to in-house repairs.
#Pride #IntellectualCuriosity
Sean Keleher: Shoutout to Anthony, John & Matt
I have seen continued hard work and going above and beyond from many of the field staff. Anthony Julianello, John Slattery, and Matt Glastetter have all been on jobs recently where they either had to go above and beyond or were put in a situation where they were set up with less than ideal conditions for various reasons, and took it in stride while making everyone happy.
#Pride
Jonathan Eno: Shoutout to Joe Raccio:
Joe Raccio did a great job performing a steam trap survey Conemaugh Meyersdale Hospital.
We have been able to perform surveys for a few years under the Conemaugh umbrella.
The detailed work performed by our techs assist in keeping the relationship with this customer strong.
#Pride
Evan Pfenninger: Shoutout to Diane Keefe
I have had quite a few projects that needed to be invoiced before 1/1 including one project I was unaware needed to be invoiced until the last minute. Diane helped me greatly with these and invoiced all projects and saved me from a jam on the last one. Thanks for all the help, Diane!
#Empathy #Pride
Sean Keleher: Shoutout to James Aguiar & Eric Honan
I want to thank James and Eric Honan for their efforts in getting a very large bid in for the Manchester, NH VA Medical Center. This was not just traps, and I was concerned that we would not be able to bid the entire scope, but both James and Eric put in a lot of time to make sure we got the best number we could. It seems that we did not get the bid, but it is because another company was able to provide very low pricing because they were directly working on it vs. APM needing a SDVOSB to work the project over us.
#Pride
Evan Pfenninger: Shoutout to Rob Hart and David Glastetter at Michelin
Rob and David went to Plattsburg the week after Christmas to complete a large and difficult install at Michelin with an aggressive deadline. Rob and David worked 12 hour shifts during this shutdown to ensure everything was completed by the end of the week. Thursday afternoon the customer Doug on site called me to express how happy Michelin was with this install. He was thoroughly impressed with both Rob and David’s work ethic throughout the project and their ability to complete these difficult repairs. Huge shoutout to Rob and David for making the long trip and absolutely knocking this out of the park!
#Pride #Empathy
Jonathan Eno: Shoutout to the techs!
I would like to give a shout out to all the techs who worked in the Midwest territory in 2023.
It is great to see that we have a dependable team to rely on.
Our customers are always impressed by the quality of work provided and this allows us to continue to grow.
Thanks!
#Pride